Effective date: June 18, 2026 · Last updated: June 18, 2026
Please read these Terms of Service ("Terms") carefully before using BrandSentry Pro ("BrandSentry", "we", "us", or "our") located at brandsentrypro.com. By creating an account or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
BrandSentry Pro is a website and infrastructure monitoring platform that provides, among other features:
Features available to you depend on the subscription plan you have selected. We reserve the right to modify, add, or remove features at any time with reasonable notice.
You must be at least 18 years old and capable of forming a binding contract in your jurisdiction to use the Service. By registering, you represent and warrant that you meet these requirements. The Service is intended for business and professional use; you agree not to use it for purely personal, household, or consumer purposes where prohibited by applicable consumer protection law.
You must provide accurate, current, and complete information when creating your account and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at ray@brandsentrypro.com if you suspect unauthorised access to your account. We will not be liable for any loss resulting from unauthorised use of your credentials.
You may not share your account, sell access to it, or allow a third party to use it on your behalf except through our official team member feature.
Account owners may invite team members to access the account. Team members are bound by these Terms. You (the account owner) are solely responsible for your team members' actions within the Service. Team member seats do not carry independent billing or subscription rights; they operate under the account owner's active plan.
5.1 Plans. BrandSentry Pro offers several subscription tiers billed monthly in USD. Prices are displayed on the pricing page and may change with 30 days' advance notice.
5.2 Payment. Payment is due at the start of each billing cycle. You authorise us (or our payment processor) to charge your nominated payment method on a recurring basis until you cancel. All charges are non-refundable except as set out in Section 7.
5.3 Failed Payments. If a payment fails, we will retry and notify you. If payment is not received within 7 days of the due date, we may suspend or downgrade your account to the free tier until payment is made.
5.4 Taxes. Prices shown are exclusive of any applicable taxes (VAT, GST, sales tax, etc.). You are responsible for any taxes imposed on the purchase in your jurisdiction.
5.5 Upgrades and Downgrades. Plan changes take effect immediately. Upgrades are charged a pro-rated amount for the remainder of the billing cycle. Downgrades take effect at the start of the next billing cycle.
Where a free trial is offered for a specific feature or plan, it begins on the date you activate it and ends after the stated trial period. At the end of the trial, the feature will either be disabled or you will be billed at the applicable rate — you will be informed which applies before the trial starts. We reserve the right to limit free trials to one per person or organisation.
7.1 Cancellation. You may cancel your subscription at any time from your account settings or by contacting us. Cancellation stops future charges; your plan remains active until the end of the current billing period.
7.2 Refunds. We do not offer refunds for partial months or unused time, except where required by applicable law. If you believe you have been charged in error, contact us within 30 days of the charge.
7.3 Account Closure. Upon cancellation, your monitors, data, and status pages remain accessible until the end of the billing period, after which your account reverts to the free tier (if applicable) or is closed. We may permanently delete data 90 days after account closure.
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate this policy without refund.
If your plan includes API access, you may use the BrandSentry API to interact with your own account data. You must not use the API in a way that places unreasonable load on our infrastructure, exceeds any documented rate limits, or is used to build a competing service. API keys are personal to your account and must not be shared publicly.
10.1 Our Property. BrandSentry Pro, its software, algorithms, trademarks, logos, and all associated intellectual property are owned by or licensed to us. These Terms do not grant you any ownership rights; you receive only a limited, non-exclusive, non-transferable, revocable licence to use the Service as permitted by your plan.
10.2 Your Data. You retain all ownership rights to data you submit to the Service (monitor URLs, alert contacts, status page content, etc.). You grant us a limited licence to process and store that data solely to provide the Service. We will not sell your data to third parties.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you consent to our data practices as described there.
We aim to provide a reliable service but do not guarantee 100% uptime for the Service itself or uninterrupted delivery of monitoring checks. Monitoring results, alert delivery, and notification timing may be affected by network conditions, third-party infrastructure, maintenance windows, or force-majeure events. You should not rely solely on BrandSentry as your only means of detecting service outages for life-critical or safety-critical systems.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF MONITORING RESULTS. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BRANDSENTRY PRO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL — ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 3 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.
You agree to indemnify, defend, and hold harmless BrandSentry Pro and its affiliates, officers, and employees from any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content or data you submit through the Service.
We may modify these Terms at any time. Material changes will be communicated by email or via an in-app notice at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must cancel your subscription before the effective date.
We may also modify, suspend, or discontinue any part of the Service with reasonable notice. We will not be liable to you for any such modification, suspension, or discontinuation.
We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if we reasonably believe your use poses a risk to other users or to the integrity of the Service. Upon termination for cause, no refund will be provided. All provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimer of warranties, limitation of liability, and indemnification) will survive.
These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be subject to binding arbitration or the exclusive jurisdiction of the competent courts in the jurisdiction where BrandSentry Pro operates, depending on applicable law. You waive any right to a jury trial or class action proceeding to the extent permitted by law.
Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and BrandSentry Pro regarding the Service and supersede all prior agreements.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
Waiver. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.
Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure. We will not be liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, internet outages, or government actions.
If you have any questions, concerns, or complaints regarding these Terms, please contact us:
BrandSentry Pro
Email: ray@brandsentrypro.com
Website: brandsentrypro.com